• Framing: The entire court including all 4 corners should be clearly visible in the frame

• Game: The video must be of a doubles pickleball game

• Length: The video should be no longer than 30 minutes

• Format: The video should be at least 1080p and 30fps

• Orientation: The video should be in landscape mode

• Height: The camera should be at least 5 feet off the ground

• Post Processing: Don’t submit a video that’s been modified; our system handles idle-time cutting

• Stability: Avoid handheld video; use a tripod or fence mount for steady footage

• Lighting: Avoid filming with direct sun in the background; if it’s hard to make out players or the ball, our AI will struggle too!

Here are some examples of ideal framing:

Would a hand-held recording work?

No. A tripod, fence mount, or any solid base positioned 5+ feet up is a must. The important thing is that your phone or camera of choice does not move while the video is being recorded.

Can I upload more than one game per recording?

Video uploads are restricted to 30 minutes in length. If you recorded a longer video with multiple games, try cutting out each game as individual videos and upload those.

Is there a size limit on video uploads?

Yes, the size limit is 10GB. If your video file size is too large, consider using your OS tools for reducing resolution or trimming footage.

How long does it take to process a video?

It depends on our server load and the number of videos in the queue at any given time, but you should expect between 15-30 minutes.

What angles work?

360 degrees! As long as all 4 corners of the court are in the frame and the camera is high enough off the ground, your video should process successfully.

What FPS and resolution should I use?

Our AI works equally well on any video 1080p 30fps and up. You can upload whatever resolution and frame-rate you like best, just keep in mind that there is a 10GB max file size.

Are singles games supported?

Not yet. We're actively working on supporting singles games, but we can't quite do it yet. There needs to be 4 players in your video for it to be processed without error.

Do I have to use a smartphone?

Nope! GoPro, phone, DSLR. Any digital video camera that can record 30 frames per second or greater should be just fine.