When viewing a video and trying to make changes, you may see a warning stating that you are not the owner of the video.
Why does this message appear?
This message appears because you don’t have permission to edit the video you are viewing.
What can you do?
If you encounter this message, try the following steps to ensure the video is updated correctly:
Verify your account: Make sure you are logged in with the correct account.
Check with the owner: If you don’t own the video, reach out to the owner to request changes.
Contact Support: If you are logged into the correct account but still can’t edit the video, use the Contact Support option for assistance.
Web: Select the Contact Support shortcut in the top right hand corner of the screen
Android/iOS App: Select Profile > Account > Contact Support
